Category : Uncategorized

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The Mind Theater – How To Bring The Menu To LIFE

A highly effective Server brings the menu to life for customers to intrigue, compel & finally sell them the food or beverage before its prepared and comes out of the bar or kitchen area. This process takes practice, personality and technique. “The Mind Theater” is probably the most successful tool and method that any wait

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How to Properly Take an Order

               Every menu is quite different. It is your responsibility to uncover the nooks and crannies of each menu, where you can search for extra change opportunities.   For starters, let’s speak about delivery. Everyone has their very own style, and What really works for one, might not benefit

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10 Quick Tips On Upselling

I just finished coming back from a road trip all across Florida and was actually able to visit various different promising looking restaurants. I also inquired some great information and content from some interviews I hosted with some of the top performers in these establishments. You guys should definitely be looking forward for that. I

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Building and Designing The Ideal Dining Experience

We will discuss the parallels amongst waiting tables and architecture. To construct a prosperous building, the builders and architect need to have a plan. They have to possess the requisite training in order to work raw resources into a finished form. They have to know how the aesthetic can be used not only to provide

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How to Deal with Angry Customers and Upset Guests

Since there are lots of moving parts that keeps the restaurant running there will come a time that something will go wrong. Such occurrence means an unhappy customer. Handling concerns of angry guests is one of the stressful parts in food service but it’s also a very important matter to resolve effectively. What keeps a

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How to Increase Sales: Are you a Sever or a Salesman?

Whether we decide to acknowledge this or not… waiters are salespeople As servers and waitresses; our task would be to create and keep our personal clientele. We normally get paid a base salary that is modest with the door open for bonuses and commission percentages (tips with chance), we’ve acquired our very own land to

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How to Transition from a Restaurant Manager to a Server

Transitioning from a restaurant manager to a restaurant server is by far one of the more surreal experiences in any waiter/waitresses career. One of my coworkers and proud to say close best friend of all time Daniel Nortman has personally embarked and experienced this transition. I naturally am fascinated by the whole process and have

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The Ultimate Waiter Rundown

Poor service and rude waiters does throw off guests from returning to a restaurant. It may be done through a direct or indirect action and it’s not good because at the end of the day, the restaurant’s business status relies on how good their overall rating is to the public eye.   Guests would always be

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The Power Of Trust and Influence

Trust is the most important component in any business transaction, human interaction, or relationship. It’s a fundamental part to life, and If you cannot trust anyone or in anything, life becomes intolerable—a constant battle against looming disaster and paranoia. See within our occupation it is extremely important in the waiter/guest relationship. The customer is entrusting the waiter

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How to Evolve From an Order-Taker to The Ultimate Server

Would you like to know one of the secrets that has single handily propelled me from a scrub waiter to a food and beverage consultant in an immense way? As my time and experience in this industry progressed I began to add additional strengths into my tool belt that have also increased my overall net worth

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How to Serve and Maximize Business Meeting Dinner Tables

  The characters you meet when you immerse yourself in becoming a server as your occupation is very extensive. Of course depending on your restaurant you’ll see couples, old folk, teenagers, kids, at least at my establishment you see just about a bit of everything. Now I want to bring your attention to a certain

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How To Keep Growing As a Waiter

Cocktails, beverages, appetizers, entrees, networking, customer service, deserts, silverware placement, proper etiquette, social skills, excellent memory, the list goes on and on…. One of the beautiful things about being in the industry that we currently are in, is our job is far from being black and white. Unlike a cubical job where you sit in

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Be Ahead of The Curb – Leverage Your Menu and Capitalize On The Change of Seasons

  “Autumn…the year’s last, loveliest smile.” [Indian Summer]”  ― William Cullen Bryant As we face the transformation of the warming days of summer, to the flood of leaves scattered everywhere falling from trees. The autumnal equinox, day becomes shorter than night, and in anticipation of this change, the plant world starts to move inward during

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